If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to
your computer, and you agree to accept responsibility for all activities that occur under your account or password. CBS reserves the right to
refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole
discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our
services, content and advertising. We may also contact you for market research purposes. You agree that we may use Personal information
provided by you in order to conduct appropriate anti-fraud checks.
An electronic copy of each order is held by CBS but will not be accessible to you. All orders can be viewed in the Dashboard including details
of Invoiced and Undelivered Products/Backorders. All orders will be concluded in the English Language. All Orders placed by you on this
platform will be treated as Final and Legal Purchase orders and you will be liable to pay for the products delivered to you under such orders.
For payment terms refer to the section below. You have the option to cancel an Order by sending us an email within 24 hours of placing the
order. Cancel requests must be sent to email@example.com
We may combine your information with information we collect from other companies and use it to improve and personalise our services,
content and advertising. This may also be done on a reciprocal basis. We may also use your provided email address to share details of offers
Within Dubai: Delivery is within 7 business days and is free on all orders to be delivered to locations within Dubai.
Outside Dubai: Orders outside Dubai are eligible for free deliveries if the order value exceeds AED 300/-. Orders under AED 300/- are to be
collected from our Head Office in Dubai located at Office 206, Pinnacle Building, Al Barsha 1, Sheikh Zayed Road, Dubai, UAE.
Please allow extra days for local holidays, weekends and sale time. CBS reserves the right to amend or change the free delivery offer at any
time, but we promise to notify customers at least 14 days in advance.
CBS offers a 30-day exchange policy on all items. Please provide the invoice number and the reason for the exchange (items must be in
original/ unused condition with tags and original packaging intact). Items purchased via deals/promos are considered final sale – CBS
reserves the right to deny exchange requests. CND LED lamps are covered under warranty for a period of 1 year from purchase. Serial
number and invoice number must be provided to support claims.
Our Exchange process is simple, just contact your Sales Rep with your request and they will be more than happy to assist.
Alternatively, you can write to us on firstname.lastname@example.org
If you are dissatisfied in any way with your order or have a query relating to delivery, please call your Sales rep or our Head Office on +971 4
257 1213 Sunday to Thursday UAE Business hours. Alternatively, you can write to us on: email@example.com
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or
down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be
exchanged providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above,
for details. All prices shown are cash prices in Dirhams (AED). We reserve the right to accept or reject orders, to refuse applications or with
prior written notice to close an account. Prices of goods displayed in and ordered through the website may differ from prices in store. We
will request payment for the full amount on confirmation of your order.
All orders for products are subject to availability. In the event of supply difficulties, we will deliver the available quantities and reserve the
backorder – this will be delivered as soon as stocks become available – unless an email is sent from your account requesting to Cancel a
specific backorder (prior to dispatch). Expected delivery date for backorders can be viewed on the Dashboard in the View Undelivered
Section. Please note this is an expected and not a confirmed delivery date – CBS reserves the right to modify these dates at any time.
We reserve the right to refuse to enter a contract with any individual or company. The supplier of the goods featured is Creative Beauty
Source, referred to as CBS, trading name of Ben Suhail Distribution LLC.
License No. 766641.
Payment terms are either Cash on Delivery or the mutually agreed Credit terms – all details regarding Payment terms and available credit
can be viewed in the Accounts section. We are unable to accept credit card payments at the moment. In case the pending balance on your
account is overdue or you have exceeded your Credit Limit CBS reserves the right to place your account on hold until all payments are
settled. We urge you to settle all payments in a timely manner so we can continue to provide seamless service. CBS reserves the right to
cancel credit facility and revert to Cash on Delivery if payments are not settled on time.
These Terms and Conditions will be governed by and interpreted in accordance with UAE Law. The parties hereby submit to the jurisdiction
of the UAE Courts.